Image

Deploying production AI in <60 days to accelerate claims review 67%

Impact
30x

Faster model delivery

>20

Point accuracy lift

67%

Increase in throughput

The challenge

A leading global firm transforming insurance subrogation operations with AI found that manual review processes capped their throughput to ~30% of available claims. This bottleneck left significant revenue on the table and froze their ability to scale. The path to automation was further blocked by severe data imbalances where the critical signals for coverage appeared in only a small fraction of claims, making traditional AI models unreliable.

The solution

The firm engaged Snorkel to co-develop a comprehensive data-centric solution. By combining Snorkel’s team and AI research expertise with internal expert and data scientist collaboration, the firm was able to utilize programmatic data labeling and data-centric error analysis to rapidly correct training data at scale. This foundation enabled the development of distilled specialist models, turning a fragmented manual process into a high-accuracy automated workflow optimized for production.

The outcome

Within 60 days, the team deployed a production-grade model that removed the manual bottleneck. Using a research-led approach the firm improved model performance by more than 20 points and accelerated the time to deliver new models by 3x. This efficiency expanded processing capacity by 67% (from 3,000 to all 5,000 claims), unlocking additional revenue from claims that were unable to be reviewed through manual efforts.

Image
Share this customer story

More customer stories

View all stories
DIU-case study banner image
DIU enhances decision-making resilience with Snorkel AI
Strategic dominance in the Indo-Pacific relies on the ability to track and coordinate friendly forces — ”blue objects” — with absolute precision. To maintain operational awareness in dynamic and contested environments, the Department of War identified a requirement for adaptable, dual-use technologies that enhance logistics and decision-making resilience.
Top 5 Global Telco-case study banner image
From stalled pilot to $43M annual ROI and 95% accuracy
This Top 5 Global Telco aimed to evolve its internal billing co-pilot into a customer-facing chatbot capable of serving its global customer base.
International Telecom-case study banner image
How a global telecom scaled agentic AI with synthetic data
An Asian telecom leader aimed to expand its offerings with a flagship AI personal assistant. However, the team faced critical roadblocks:

For models that need to be right. Not just good enough.